Standaard gratis verzending in NL
Voor 14:00 besteld? Volgende dag in huis

FAQ

When is my order shipped?

Orders placed on Monday to Friday before 14:00 hrs. will be shipped the same day.


 What is the shipping method?

We send our packages by PostNL.

You will receive a Track & Trace code as soon as your order is ready for shipment, which will enable you to follow your package from the shipment to the delivery.


How should I return a package to STUDIO.DAI?

Please announce your return shipment by sending an email to info@studiodai.nl, mentioning your order number. As soon as we have processed your return you will receive a confirmation. We advise you to send the package by registered mail.

 

The return address:

STUDIO.DAI

Tienhovenseweg 41

4121KT Everdingen

(Not a visiting address)


In order to accept your return shipment we trust you to send the item(s) back:

            With the original labels on the little bag

            Unworn and unwashed

            Undamaged and unrepaired

Thank you!


When do I receive the reimbursement?

Return shipments will be processed within 7 working days. You will then receive a credit note and you may expect to receive the reimbursement to the payment method you used within 2 days.


How do I best get in touch with STUDIO.DAI?

If you have a question about a product or an order please send an email to info@studiodai.nl and we will contact you within 12 hours.

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